COMMITMENT OR PASSION?
Passion is short term. Plain passion will not take you far. More than passion, it’s ‘commitment’ that makes things work. Be it a marriage, a team, a company, a country, a society, or a civilisation, it’s an individual’s commitment that makes things work. As Robert Sternberg once said: “Passion is the quickest to develop, and the quickest to fade. Intimacy develops more slowly, and commitment more gradually still.” Passion backed with commitment is the foundation of a great relationship, a great team, a great company.
Back in the 1940s, as American soldiers returned home after the World War II, there was a huge surge in demand for houses. One man’s commitment solved a near-impossible problem. Abraham Levitt perfected the art of “mass-producing houses”, something unheard of until then. Using the assembly line production technique, Levitt built all parts of the house in the factory. These could then be assembled on-site by his team of specialists ( much like the modular furniture of today). As many as 30 houses a day were being massproduced and America was able to solve its housing problem. A lot of people around the world are today wondering if this could be repeated again, for it would help a lot of countries get rid of their slums. However, what everyone is looking for is a committed businessman, someone like Levitt, who will take up the challenge and work with full commitment towards the cause of the poor.
One committed leader, a businessman who believes there is ‘fortune at the bottom of the pyramid’ and is ready to work for the poor, is all that is required and all slums of our country could be removed and our population could get a chance to live with dignity and never again would a “Slumdog Millionaire” be filmed in our country.
Like countries, great companies too have committed leaders at the top. In the book ‘The Toyota Way’, the author states that it was the top leadership’s commitment towards the customers that made the company so great. The one thing people were told to follow was – don’t generate money for yourself, but generate value for customers. Every “great” company follows this philosophy. John Scully, who was once the boss of Steve Jobs at Apple, said in an interview: “Microsoft gets it right the third time. Its philosophy is to get it out there and fix it later.” Let the product be launched, it could be improved later, is the philosophy at Microsoft. While Steve Jobs would never release a product till he was 100% sure and lived up to his commitment to the consumer of being flawless. If it’s not great, it will be thrown away, whether it’s financially viable or not, or if Wall Street likes it or not. By chance if a bad product is launched, Steve Jobs personally sets things right. When his MobileMe service got panned, within half-an-hour, Jobs berated the
group and on the spot named a new executive to run the group. He sent the message out loud & clear – nothing half-baked comes out of Apple, and people who do not get it, no matter how talented they are, have no place here. That’s commitment. That’s why it’s Apple that leads and comes out with these magical products. Read More....
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